Distribution and conversion models for consumer startups

This is a piece I co-authored with Alexandra Sukin and originally posted on the Bessemer blog. We often describe breakout consumer internet businesses as earthquakes that occur out of nowhere, and are so powerful they feel like forces of nature and movements that are bigger than the brands themselves. But what powers the tectonic shifts that create…More

Roadmap Update: Remote Work

I first published my remote work roadmap (below) just three months before the COVID-19 pandemic swept through the U.S. It was inspired by over a year of research that led to my conviction that remote and distributed work was inevitable. Removing geography as a constraint to team building would be transformative. It felt like I…More